Refund Policy

15 Days Money-back Guarantee

SSD Shared Hosting, Dmca Ignored Hosting and Reseller Services

Hostchilly offers 15 days money back guarantee for all SSD Shared hosting and reseller hosting and DMCA Ignored Hosting services. In case you are not completely satisfied by the hosting services and you open a cancellation request or open a ticket from your client area or send us an email to info@hostchilly.com regarding a refund request, you will be given a full refund of the amount paid(tax deducted) for hosting. This money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software or other setup fees, or to any fees for any other additional services. Dedicated Servers: There are no refunds on dedicated servers. The 15 days money back policy do not apply on dedicated servers because of the nature of the service. However refund is only possible in case of an accident from our side with your server being offline for 72 hours or more due to that.

Domain Registration or Renewals:- There are no refunds on domain registration or domain renewals or in domain transfer.

Cancellations and Refunds

Cancellation Process:
In case you are not satisfied by our hosting service you can cancel your hosting account within 15 days by giving us a written notice either by opening a ticket from Client Area or by sending us an email to info@hostchilly.com with subject line "Cancellation and Refund". Note: We do not accept any cancellation request after 15 days. Once we have received your request and confirmed all the necessary information with you we will process your request within 24 hours and will notify you in written typically by email that your hosting is cancelled and the refund is processed. You will receive a notification from us by email that your refund is processed.

Termination:

Termination We may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm Hostchilly or the users/clients of Hostchilly i.e by spamming, brute force attacks, ddos attack e.t.c or (iv) as otherwise specified in this Agreement. In such event, Hostchilly shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, We may charge you for all fees due for the Services for the remaining portion of the then current term. UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED WITH PROVIDING NO BACKUP TO USER.

Changes to this Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practices

Note:- Refund Payment clients recevied maximum 7days by same payment way.

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